A. Introduction
At Scientific Laboratory Supplies Ltd (SLS) we are committed to safeguarding your privacy. We believe that the best way to protect the privacy of our customers and suppliers is to tell you what information we gather and ensure that you understand and consent to our uses of such information. We set out below answers to frequently asked questions regarding our website Privacy Policy.
Depending on the nature of the information you provide, certain legislative protections may apply to our processing of your information including the EU Data Protection Directive 95/46/EC. We will of course ensure that we comply with any applicable legislation which aims to protect your privacy.
B. What information do we collect? How do we use it?
We may ask you for certain information such as contact information, telephone numbers, fax numbers, your email address, your location and the name of your organisation. This information is stored on our databases. The databases enable SLS to collect personal information from you, to do business with you and respond to your queries.
From time to time we may wish to use the information you supply to us for the following additional purposes:
- to inform you about other products and services which we provide and which we consider may be of interest to you (which may include contacting you by telephone);
- to provide your information to other SLS companies who may wish to get in touch with you about products or services
- we (or the third parties referred to above) may contact you by email, fax, direct mail or telephone.
We will not use your information for one or more of the purposes set out above if you have indicated that you do not wish us to do so when submitting your information through the registration process to us. In addition, you can opt-out of any of these uses of data at any subsequent time by writing to the Response Administrator at Scientific Laboratory Supplies, Wilford Industrial Estate, Ruddington Lane, Wilford, Nottingham NG11 7EP or click here to contact us by email, and elect not to receive communications. We will stop using your information for these purposes as soon as it is reasonably possible to do so after we receive your request to that effect.
SLS also does research on our customer demographics, interests, and purchasing based on the information provided to us through web registration, purchasing activity and other promotional activity. From data surveys and our computer files we use software analysis tools to better understand and serve our users.
SLS is registered under the United Kingdom Data Protection Act 1998.
C. Do we share the information we receive?
In order to carry on business, certain functions such as document disposal, storage and disaster recovery may be provided to us by third parties. Where this is the case we will enter into an agreement with the party providing the service to us that reflect our commitments under this Privacy Policy.
We will otherwise only share your information with third parties if we have your prior consent or unless required by law, local regulators or law enforcement officers.
D. Are there any security issues?
We take the security of your data seriously. Therefore, once we receive your information, we always take steps to ensure its security on our systems and at our offices. Unfortunately no data transmission can be guaranteed to be 100% secure. As a result, while we will strive to protect your personal information once we have received it, we cannot ensure or warrant the security of the transmission of any information you transmit to us and you do so at your own risk.
Within SLS, employees (or agents working on behalf of SLS and under confidentiality agreements) will have access to stored customer information. Access to all customer data is limited to a small number of individuals who hold responsibility for maintenance and security of the data.
Once registered your browser may alert you that a cookie is being sent to your PC. The purpose of this cookie is to store your username so each time you connect to www.scientificlabs.co.uk the username is pre-entered and you only need remember your password.
E. Accuracy of Your Personal Information
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.
F. Merger
If in the future SLS merges with, acquires or is sold to another business, we may share files and email records with our business and merger partners.
G. Your Consent
By providing information to us, you consent to the collection and use of your personal information by us as described at sections B, C and G above. You may revoke your consent at any time to any of our processing of your personal data. If you wish to do so please email us at the email address provided below and give us full details of the data that you have provided which you do not wish us to process.
H. Further Information
Questions regarding this Privacy Policy should be directed to the Response Administrator at Scientific Laboratory Supplies, Wilford Industrial Estate, Ruddington Lane, Wilford, Nottingham NG11 7EP or click here to contact us by email.