Territory Sales Manager - Team South

Scientific Laboratory Supplies are currently recruiting for the position of Territory Sales Manager, reporting to the Regional Sales Manager, South UK.  

Selling laboratory consumables, chemicals, reagents, equipment and service into a territory covering the areas of Cambridge, East Anglia, Hertfordshire and Essex.  

Ideal Candidate:  

• Has a minimum of 4 years field sales experience with previous roles ideally within academia and research, biotech, clinical and pharma or industrial laboratory environments.
• Has a scientific background such as laboratory work experience or a scientific degree or equivalent.
• Understands procurement processes and platforms, as well as frameworks within different establishments and able to identify opportunities to tender for larger contracts.
• Proficient in the use of Microsoft Outlook, Word and Excel.
• Can take responsibility for establishing and maintaining strong relationships with customers.
• Will be an enthusiastic and professional Account Manager to present and promote SLS products to the highest standard.
• Shows the necessary enthusiasm to grow territory performance by approaching new and prospective customers, be it by arranging prior appointments or by 'cold-calling.’
• Will plan and attend exhibitions at private companies, science parks and Universities, and attend national sales meetings.
• Has a proven track record of success within a sales environment.
• Has familiarity with creating and maintaining records within a CRM system.
• Displays a self-motivated and driven personality, is customer and performance-focused, delivering an excellent service with efficiency and positivity.
• Has good interpersonal, communication and negotiation skills.
• Has a full clean UK driving licence  

The Territory Sales Manager’s primary goal is to achieve and exceed sales targets by undertaking all aspects of the sales cycle from lead generation and cold calling activities, right through to negotiation and closing of each sale. They will arrange appointments, follow-up on quotes, samples, and leads as well as identify and conduct key account analysis, create and develop plans to maintain existing business and gather information for new opportunities. They will respond to customer enquiries promptly, liaising with internal support to assist where necessary. In line with the business strategy, the role will involve working alongside internal cross-functional teams, such as specialist product support managers, as well as manufacturer representatives and other support teams to deliver results that meet customer satisfaction, sales growth and success.  

We are looking for an enthusiastic, high energy salesperson to join this innovative and fast-paced business. An individual with a 'can-do' attitude who can hit the ground running and be a successful contributor to a rapidly growing company. You must be able to work well within a team as well as working as a self-starting individual.   

In return, we offer a competitive salary dependent on experience, with a market-leading bonus scheme, Company car or car allowance, 24 days annual leave, contributory pension and healthcare options.  

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Territory Sales Manager - Team North

Scientific Laboratory Supplies are currently recruiting for the position of Territory Sales Manager, reporting to the Regional Sales Manager, North UK.  

Selling laboratory consumables, chemicals, reagents, equipment and service into a territory covering the areas of Hull, Grimsby, Wakefield, Huddersfield, Halifax, Leeds and Doncaster.  

Ideal Candidate:  

• Has a minimum of 4 years field sales experience with previous roles ideally within academia and research, biotech, clinical and pharma or industrial laboratory environments.
• Has a scientific background such as laboratory work experience or a scientific degree or equivalent.
• Understands procurement processes and platforms, as well as frameworks within different establishments and able to identify opportunities to tender for larger contracts.
• Proficient in the use of Microsoft Outlook, Word and Excel.
• Can take responsibility for establishing and maintaining strong relationships with customers.
• Will be an enthusiastic and professional Account Manager to present and promote SLS products to the highest standard.
• Shows the necessary enthusiasm to grow territory performance by approaching new and prospective customers, be it by arranging prior appointments or by 'cold-calling.’
• Will plan and attend exhibitions at private companies, science parks and Universities, and attend national sales meetings.
• Has a proven track record of success within a sales environment.
• Has familiarity with creating and maintaining records within a CRM system.
• Displays a self-motivated and driven personality, is customer and performance-focused, delivering an excellent service with efficiency and positivity.
• Has good interpersonal, communication and negotiation skills.
• Has a full clean UK driving licence  

The Territory Sales Manager’s primary goal is to achieve and exceed sales targets by undertaking all aspects of the sales cycle from lead generation and cold calling activities, right through to negotiation and closing of each sale. They will arrange appointments, follow-up on quotes, samples, and leads as well as identify and conduct key account analysis, create and develop plans to maintain existing business and gather information for new opportunities. They will respond to customer enquiries promptly, liaising with internal support to assist where necessary. In line with the business strategy, the role will involve working alongside internal cross-functional teams, such as specialist product support managers, as well as manufacturer representatives and other support teams to deliver results that meet customer satisfaction, sales growth and success.  

We are looking for an enthusiastic, high energy salesperson to join this innovative and fast-paced business. An individual with a 'can-do' attitude who can hit the ground running and be a successful contributor to a rapidly growing company. You must be able to work well within a team as well as working as a self-starting individual.  

In return, we offer a competitive salary dependent on experience, with a market-leading bonus scheme, Company car or car allowance, 24 days annual leave, contributory pension and healthcare options.  

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Quotations and Tenders Administrator

Reporting to: Quotations and Tenders Manager

Closing Date: Friday 6th September 

Salary: Depending upon experience

Job Summary: A keen and committed individual is required to work as part of the Quotation and Tenders team. The successful applicant will be supporting other members of the Q&T team as well as internal & external sales colleagues.

Duties & Responsibilities:

• To take information sent in various formats from the sales team and produce a high-quality quotation for the customer (Primary resource for this)
• To keep and maintain an electronic filing system of all quotes produced internally and externally.
• To collate information from previously cross-referenced files and add it into the master cross-referencing database.
• To support the team when producing tender responses, as required.
• To produce and maintain management information reports required by the business on a monthly basis.
• To maintain a central technical library consisting of both product information and process information required for quotations and tenders 
• To ensure the Manager is provided with up to date work-in-progress information.
• To ensure compliance with the official works procedure and adhere to the departments' commitment to work towards continuous improvement.
• To commit to individual training and development plans for yourself and the team.
• To maintain SLS reputation for first class personal service.
• To support the Sales Office team when required 
• To carry out any other reasonable requests detailed by your Manager.

Ideal Candidate:

• To have good communication skills – verbal and written.
• Strong Customer Service Ethic.
• Attention to detail.
• Self-motivated and driven.

Minimum Qualifications & relevant experience:

• Highly PC literate and a good knowledge of MS Office, particularly excel and word.
• Any previous front line customer service or quotation support experience would be an advantage.
• Desirable – Maths and or English GCSE or equivalent.

Benefits of working at SLS:

• 24 days holiday
• A great working environment in a purpose-built office
• Small, friendly and sociable teams with great staff events
• New opportunities, helping you to progress your career
• Bonus schemes to reward your personal contribution
• Discounted SLS products

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Telephone Account Manager

Reporting to: Jo Marshall

Salary: On application

Job Summary: This role is focused on growing and retaining customer accounts by establishing and maintaining strong relationships through regular account management. Other primary goals are to increase product penetration into accounts and develop new business. The applicant must be able to understand a diverse range of products ensuring that knowledge of features and pricing is up to date. 

Duties and Responsibilities: 

• Deliver a first-class customer experience 
• Account management of existing customer base 
• Targeting and reviving former SLS customers 
• Developing new business opportunities where possible 
• Prepare and progress quotations
• Maximising revenue by cross, associated and up-selling
• Driving new messages through customer channels including promotions available
• Hold strong internal relationships and use this resource to further enhance the customer experience and assure delivery of goods in a timely and efficient manner
• Process orders and ensure that your customer is kept up to date at all times
• Manage and prioritise own workload
• To achieve all set KPI's and Targets Project ownership 

Ideal candidate  

• Self-motivated and driven
• Behaves with dignity and respect
• Passionate and loyal
• A keen eye for detail
• Excellent telephone and communication skills both verbal and written
• Able to communicate effectively at all levels
• Previous Sales experience
• Excellent Customer Service and Administration skills
• Commercial Acumen
• Computer literacy 
• Organisation and planning 

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Customer Services Coordinator - Scotland

As an integral part of a busy Customer Service Team you will be required to offer full support to customers and sales managers within an allotted region of the country. You will be responsible for supporting our customers with their daily enquiries, placing their orders and resolving any queries they may have to a very high standard. An essential part of your role is to learn and understand the requirements of your sales manager and customers through building relationships, delivering service excellence and exceeding expectations.

Duties and responsibilities 

• Deliver a first class customer experience 
• To be able to communicate clearly and have the ability to work closely with your Sales Manager and other internal departments in order to ensure continuity of service and assure delivery in a timely and efficient manner
• Place orders and ensure that your customer is kept up to date at all times with the progression of their order
• Manage and prioritise own work load Take ownership to ensure tasks are completed fully
• Achieve pre-defined KPI’s and targets
• Work to ISO 9001 standards

Ideal candidate

• Strong customer service ethics
• Excellent communication skills both verbally and in writing
• Enthusiastic and effective team member who can also work on their own initiative
• Able to prioritise work load and have a keen eye for detail
• Be organised and methodical
• Self-motivated and driven
• Responsive and re-active
• Conscientious, hardworking and will give 100% at all times

Minimum qualifications and relevant experience

• Previous customer service experience required    
• Knowledge of Outlook and Microsoft applications  

If you require any further information or are interested in applying, please forward your CV to the following address:

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.