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EMPLOYMENT OPPORTUNITIES

Being the leading independent distributor of laboratory supplies in the UK does not come easy. Our people work very hard and demonstrate a commitment that is second to none in achieving our aims. In return we provide an environment where high achievers can flourish, develop, make a real difference and be rewarded for their efforts… that is why most of our people stay with us for years and our people are the reason that SLS continue to be successful!

If YOU are a high achiever and you would like to join our team, we would be very happy to hear from you regarding any of the positions listed below. SLS are an equal opportunities employer.

Key Account Coordinator - Trainee

To provide a first class customer experience to a designated key account customer(s) and provide support to the Key Account Team. The role will primarily be office based but will require the occasional site visit. The role will be defined by the customer’s and business requirements and we will need to adapt as the account grows and develops.

This role would primarily suit someone looking for an opportunity within a Sales Office environment, or someone looking to move from an Account Coordinator role to a Key Account Coordinator role.   

Duties and responsibilities  

  • Deliver a first class customer experience at all times  
  • To be the primary point of contact for the customer, managing day to day activities such as sales order entry, chasing of outstanding orders, resolving complaints, handling enquiries, managing delivery expectations- all within a timely manner via phone or email
  • Proactively communicate with the customer for any delays in delivery
  • Work closely with the Territory Sales Manager to support and further develop the relationship with the customer and optimize all sales opportunities
  • Produce monthly reports as specified by the Customer or Sales Manager 
  • Ensure that KPI’s and SLA’s agreed with the Customer are managed and exceeded
  • Liaise with internal departments such as Purchasing, Warehouse, Distribution to ensure a smooth and timely delivery of service and goods from receipt of sales order, through to despatch
  • Work with Purchasing to improve lead times on products out of stock
  • Work with Sourcing to identify and locate supply of non-catalogued products
  • Where required, issue quotations to customers following guidelines issued by the Sales Manager

Ideal candidate     

  • Strong customer service ethics
  • Keen eye for detail
  • Organised and methodical
  • Quick learner- can pick up new bespoke systems quickly
  • Have systems knowledge in Excel, Word and Outlook
  • Self-motivated and driven
  • Responsive and re-active
  • Customer facing and personal relationship skills
  • To be able to communicate at all levels
  • Have the desire to grow in the role and deliver exceptional customer service to a single or group of Key customers
  • Have a positive outlook
  • Be flexible
  • Take Ownership of, and responsibility for, their own roles

Further requirements   

  • Must hold current UK driving licence    
  • Knowledge of the industry preferred, but not essential

If you are interested and would like to join a successful and dynamic team please forward your CV to the following address:

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Sales Order Processing Administrator

We currently have a role available within the Sales Order Processing team – full time, 9 month contract.

You will be responsible for processing all orders received via the website and customer facing portals.

Duties and responsibilities   

  • Importing orders & processing orders  
  • Sanity checking to ensure customer details and pricing is correct  
  • Updating systems with relevant delivery dates  
  • Updating customers where applicable  
  • Liaising with internal departments to ensure product codes are established    
  • Updating of spread-sheets

Ideal Candidate

  • Literacy and numeracy
  • Computer literacy 
  • Interpersonal skills, appreciation of good internal and external customer service behaviour Organisation and planning
  • Minimum qualifications and relevant experience
  • Highly PC literate and a good knowledge of MS Office

If you require any further information or are interested in applying, please forward your CV to the following address:

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.

Warehouse Operative

To contribute to all activities of Warehouse Ops team 11.00–19.00 shift.

Duties and responsibilities 

  • Picking, packing, preparing goods for despatch including loading of vehicles
  • Unloading, receipt, acceptance of goods into the warehouse including appropriate put away to stock location and routing via QC where necessary
  • Exhibit a conscientious and professional attitude towards all tasks performed including contribution to team output targets
  • Other tasks reasonably requested by the Warehouse and Distribution Manager or Team Leader

Attributes and Skills required

  • Numeracy
  • Verbal communication skills
  • Literacy
  • Organisation and planning skills
  • Initiative, self-management skills
  • Basic computer skills
  • Ability to drive a Bendy/Counter balance fork truck (advantageous)
  • Driving Licence (advantageous)

In addition, personnel must be of reasonable health to lift packages, climb stairs, move pedestrian pallet trucks etc.

If you are interested in applying for this role please forward your CV to the following address:

Scientific Laboratory Supplies Limited
Wilford Industrial Estate
Ruddington Lane
Nottingham
NG11 7EP

or click here to contact us.